Terms of Service

Please read these Terms and Conditions ("Terms") carefully before using the services, website, or communications provided by Two Birds Solutions ("Company," "we," "us," or "our"). By accessing our services or engaging with us, you agree to be bound by these Terms.

1. Acceptance of Terms

By using our website, submitting a contact form, signing a service agreement, or communicating with us via phone, email, or text message, you acknowledge that you have read, understood, and agree to these Terms and our Privacy Policy.

2. Services

Two Birds Solutions provides marketing strategy, consulting, and related business growth services to clients and prospective customers. We reserve the right to modify, suspend, or discontinue any service at any time with or without notice.

3. SMS Terms of Service

By opting in to receive text messages from us, you agree to the following:

• You authorize Two Birds Solutions to send recurring automated and non-automated SMS/MMS messages to the phone number you provided.
• Messages may include appointment reminders, follow-ups, promotions, and general communications.
• Message frequency will vary. Standard messaging rates may apply.
• To opt out, reply STOP at any time. After opting out, you will receive a single confirmation message.
• To request help, reply HELP or contact us at [email protected].
• Consent to receive text messages is not a condition of any purchase or service.
• Supported carriers are not liable for delayed or undelivered messages.

4. User Responsibilities

You agree that you will:

• Provide accurate and current information when engaging with us.
• Not use our services for any unlawful purpose.
• Not misrepresent your identity or affiliation.
• Not interfere with or disrupt our systems or services.

5. Intellectual Property

All content on our website and in our communications, including text, graphics, logos, and materials, is the property of Two Birds Solutions and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our express written permission.

6. Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our services will be error-free or uninterrupted.

7. Limitation of Liability

To the fullest extent permitted by law, Two Birds Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services, even if advised of the possibility of such damages. Our total liability to you for any claim shall not exceed the amount paid by you to us in the three (3) months preceding the claim.

8. Indemnification

You agree to indemnify, defend, and hold harmless Two Birds Solutions and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) arising out of or related to your use of our services or violation of these Terms.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Stark County, Ohio.

10. Dispute Resolution

In the event of a dispute, the parties agree to first attempt resolution through good-faith negotiation. If unresolved after 30 days, disputes shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association, unless otherwise required by law.

11. Modifications to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to our website or upon direct notice to you. Your continued use of our services after any changes constitutes your acceptance of the updated Terms.

12. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall remain in full force and effect.

13. Entire Agreement

These Terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and Two Birds Solutions regarding your use of our services and supersede all prior agreements and understandings.

14. Contact Information

For questions about these Terms, please contact us at:

Two Birds Solutions
Canton, Ohio
[email protected]
twobirdssolutions.co